12:27 PM

Creative is the Old Creative

So if media is the new creative, then I guess creative is the old creative. This doesn't presume that creative is useless -- certainly not. As is obvious, if you don't have the product that innovative enough in the first place, you can't play. And if your campaigns don't at least use some level of creativity, you can't capture anyone's imagination in the first place.

So what is the optimal level of creativity?

Certainly, gazillions of dollars go into creative every year. There are ads we love and ads we hate. But the law of diminishing returns is as true here as it is anywhere else in reality -- each additional dollar we spend enhancing our creative output increases, say, the user's experience by X or the user's willingness to add us to their evoked set by Y. But when you take out everything else and make it equal (ceteris paribus) -- treating creativity as the non-fixed variable -- at some point, the marginal returns start decreasing.

Once we go beyond that point of optimal creativity, we have hit the wall of diminishing returns. As our total investment into creative beyond this optimal level increases, the total ROI as a proportion of the total investment decreases. Suddenly increasing creativity in our ads by, say, 1% (if something so qualitative could be measured -- and, certainly, there's a way to valuate anything if you just put your mind to it) would lead to, yes, increases in the return on investment, but not increases as great as they would be at the optimal point of creativity.

Thus, at the optimal level, it makes no sense to further invest in increasingly clever taglines, iconography, or spokesbeavers. At that point, the consumer no longer derives increasing utility benefit from your increasing creativity.

Where do you see that point? How do you value creativity in advertising and marketing?

3 comments:

Ms.Smarties said...

Measuring advertising effectiveness is hard enough, I can't imagine measuring creativity.

In my market research days, I worked on ad awareness/effectiveness projects for a tourism organization. It's funny how people always think they have seen an ad on TV even when there are no ads running on TV!

On a different note, 10 is the age at which people are most creative. They know enough yet they can still think outside the box.

JL said...

For some companies, creative is only as important as where you're going to be seen and how much you can spend.

For instance, my smallish company spends 90% of our ad budget on pay-per-click advertising because a) it works and b) it's cheap.

There's nothing 'creative' (I know it's being used in a different way, but stick with me) about pay-per-click strategies -- it's just keywords and outbidding your competitors. There's no middle man. We don't need an agency to create, buy and then track our keywords when we have an in-house expert who can do that one job all on his own.

We're an internet-based company focused on getting to our very segmented market -- sports fans who like and have the means to travel. Why spend on mass advertising or traditional newspaper/radio/television when creative + the actual buy can not bring in the same ROI that pay-per-click can?

Ahhh, the new media. No spokesbeavers here.

Foxy Renard said...

Totally understood -- and exactly the point! If media is the new creative in terms of actually being able to put together an estimate of ROI, then how does creative fit into that puzzle? What's its contribution to the return? It's such a struggle -- I think we inherently want to produce interesting, unique work, but sometimes it just makes more sense to throw together a basic banner ad and know that there's no economic value add by doing any more than that.

Smarties, interesting point on ten being the optimal age for creativity. I don't doubt it for a second...